BODEGA LAS VIRTUDES

Acceso a tienda / Access to store

Nuestra tienda vende bebidas alcohólicas, debes ser mayor de 18 años para entrar / Our online store sells alcoholic beverages, you must be over 18 to enter.

Privacy policy

Who is responsible for procesing your data?

Bodega Ntra. Sra. de las Virtude, Coop. V
VAT NUMBER: F03018058
Adress: Carretera de Yecla, 27 – 03400 – VILLENA (Alicante) Spain
Tel: (34) 965 802 187
E-mail: info@virtudes.net

You can contact us in any way you wish.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you to review it, and if you have registered and accessed your account or profile, you will be informed of the modifications.

If you are one of the following groups, please consult the corresponding information.

Web or e-mail contacts

What data do we collect through the Website?

We may process your IP address, what operating system or browser you use, and even the length of your visit, anonymously.

If you provide us with data in the contact form, you will be identified so that we can contact you, if necessary.

For what purposes will we process your personal data?

  • To answer your queries, requests or petitions.
  • To manage the requested service, answer your request, or process your request
  • Information by electronic means, related to your request.
  • Commercial or event information by electronic means, provided that express authorisation has been given.
  • To carry out analysis and improvements on the Web, on our products and services.  To improve our commercial strategy.

What is the legitimacy for the processing of your data?

The acceptance and consent of the interested party: In those cases where to make a request it is necessary to fill in a form and click on the send button, the completion of the same will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to the form or acceptance of the privacy policy.

All our forms have the symbol * in the obligatory data. If you do not provide these fields, or do not tick the checkbox for acceptance of the privacy policy, the information will not be allowed to be sent. It usually has the following formula: “I am over 14 years of age and I have read and accepted the Privacy Policy”.

Newsletter contacts

What data do we collect through the newsletter?

On the website, you can subscribe to the newsletter if you provide us with an email address, to which the newsletter will be sent.

We will only store your email address in our database and will send you periodic emails until you unsubscribe or we stop sending emails.

You will always have the option to unsubscribe, in any communication.

For what purposes will we process your personal data?

  • To manage the requested service.
  • Information by electronic means, related to your request.
  • Commercial or event information by electronic means, provided that express authorisation has been given.
  • To carry out analyses and improvements in the sending of mailings, in order to improve our commercial strategy.

What is the legitimacy for the processing of your data?

Acceptance and consent of the interested party: In those cases where you subscribe, it will be necessary to accept a checkbox and click on the send button. This necessarily implies that you have been informed and have expressly given your consent to receive the newsletter.

If you do not tick the checkbox to accept the privacy policy, the information will not be sent. It normally has the following formula: “□ I am over 14 years of age and I have read and accepted the Privacy Policy”.

Customers

For what purposes will we process your personal data?

  • Drawing up the budget and following up on it by means of communications between both parties.
  • Information by electronic means, related to your request.
  • Commercial or event information by electronic means, provided that express authorisation has been given.
  • To manage the administrative, communications and logistics services carried out by the Responsible Party.
  • Invoicing and declaration of the appropriate taxes.
  • Carrying out the corresponding transactions.
  • Control and recovery procedures.

Quality surveys

For what purposes will we process your personal data?

  • To assess the degree of quality of the service provided.
  • To improve the services offered, in accordance with ISO standards.

What is the legal basis for processing your data?

The legal basis is the express consent of the respondent.

Suppliers

For what purposes will we process your personal data?

  • Information by electronic means, concerning your request.
  • Commercial or event information by electronic means, provided that express authorisation has been given.
  • To manage the administrative, communications and logistics services provided by the Data Controller.
  • Invoicing.
  • To carry out the corresponding transactions.
  • Invoicing and declaration of the appropriate taxes.
  • Control and collection procedures.

What is the legal basis for the processing of your data?

The legal basis is the acceptance of a contractual relationship, or otherwise your consent to contact us or offer us your products by any means.

Social media contacts

For what purposes will we process your personal data?

  • To answer your queries, requests or petitions.
  • To manage the requested service, answer your request, or process your request.
  • To get in touch with you and create a community of followers.

What is the legitimacy for the processing of your data?

The acceptance of a contractual relationship in the corresponding social network enviroment, and in accordance with its privacy policies:

Facebook: http://www.facebook.com/policy.php?ref=pf
Instagram: https://help.instagram.com/155833707900388
Twitter: http://twitter.com/privacy
Linkedin: http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
Pinterest: https://about.pinterest.com/es/privacy-policy
Google*: http://www.google.com/intl/es/policies/privacy/
*(Google+ y Youtube)

How long will we keep personal data?

We can only consult or unsubscribe your data in a restricted way by having a specific profile. We will treat them for as long as you let us by following us, being a friend or by clicking “like”, “follow” or similar buttons.

Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself.

Do we include personal data of third parties?

No, as a general rule we only process the data provided by the owners. If you provide us with data of third parties, you must previously inform and request their consent, otherwise we are exempt from any liability for failure to comply with this requirement.

What about data of minors?

We do not process data of children under 14 years of age. Therefore, please refrain from providing them if you are not of that age or, if applicable, from providing data of third parties who are not of that age. Bodega Nuestra Sra. de las Virtudes, Coop. V. disclaims any liability for failure to comply with this provision.

Will we communicate with you by electronic means?

  • We will only do so in order to process your request, if this is one of the means of contact you have provided us with.
  • If we send commercial communications, they will have been previously and expressly authorised by you.

What security measures do we apply?

You can rest assured: We have adopted an optimum level of protection for the Personal Data we handle, and we have installed all the technical means and measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorised access and theft of Personal Data.

To which recipients will your data be communicated?

In order to provide services strictly necessary for the development of the activity, we share data with the following providers under their corresponding privacy conditions:

Nirvine KPI: a web analytics service provided to help analyse how users use the website. The information generated is transmitted to and stored by Nirvine KPI on servers in Amsterdam.

In case of purchase or payment, if you choose any application, website, platform, bank card, or other online service, your data will be transferred to that platform or processed in its environment, always with maximum security.

In case of purchase or payment, to the producer, winery, oil mill, etc… in charge of preparing the order you have placed.

When we order it, the web development and maintenance company, or the hosting company, will have access to our website. They will have signed a service contract that obliges them to maintain the same level of privacy as we do.

Any international transfer of data when using American applications will be subject to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies on privacy.

What rights do you have?

  • To know whether or not we are processing your data.
  • To access your personal data.
  • To request rectification of your data if it is inaccurate.
  • To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw your consent.
  • To request the limitation of the processing of your data, in certain cases, in which case we will only keep them in accordance with the regulations in force.
  • To submit your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send it to the new data controller you designate. This is only valid in certain cases.
  • To file a complaint with the Spanish Data Protection Agency or competent supervisory authority, if you believe that we have not dealt with you correctly.
  • To revoke consent for any processing for which you have consented, at any time.

If you change any data, please let us know so that we can keep them up to date.

Would you like a form for exercising your rights?

  • We have forms for the exercise of your rights, ask us for them by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
  • These forms must be signed electronically or be accompanied by a photocopy of your ID card.
  • If someone is representing you, you must attach a copy of their DNI, or have them sign it electronically.
  • The forms can be submitted in person, sent by letter or by mail to the address of the person responsible at the beginning of this text.

How long does it take us to reply to the Exercise of Rights?

It depends on the right, but a maximum of one month from your request, and two months if the issue is very complex and we notify you that we need more time.

 

Do we process cookies?

If we use other types of cookies that are not necessary, you can consult the cookies policy in the corresponding link at the top of our website.

 

How long will we keep your personal data?

  • Personal data will be kept for as long as you remain connected with us.
  • Once you disengage, the personal data processed for each purpose will be kept for the legally stipulated periods, including the period in which a judge or court may require them in accordance with the statute of limitations for legal actions.
  • The data processed will be kept until the aforementioned legal periods expire, if there is a legal obligation to keep them, or, if there is no such legal period, until the data subject requests their deletion or revokes the consent granted.
  • We will keep all information and communications relating to your purchase or the provision of our service, for the duration of the guarantees of the products or services, in order to attend to possible claims.